Heating & plumbing / Horsham & Epsom
Cold house. Meet Sam.
Boiler stopped, radiators cold or water somewhere it shouldn’t be? Tell Sam what’s happening. He’ll talk through the job and the price before you book.

Years in the trade
Checkatrade · 328 reviews
£1,000Checkatrade guarantee
What needs sorting?
Heat, hot water and the pipes between.
Boiler repairs
A fault code, a strange noise or no hot water.
02Boiler servicing
The annual check before another winter.
03A new boiler
A replacement sized for your home and hot-water use.
04Central heating
Cold radiators and heating that won’t behave.
05Landlord gas safety
Gas safety checks and certificates for rented homes.
06Leaks & plumbing repairs
From a dripping tap to a pipe that needs attention.
The person behind Willsway
Sam Williams. On the phone. On the tools.
Willsway is Sam’s heating and plumbing business. Based in Horsham and working across West Sussex and Surrey, he looks after boilers, heating and general plumbing for homeowners and landlords.
Over ten years in the trade, Gas Safe registered and fully insured. Send a photo of the problem if you can. It helps Sam understand what he’s coming to look at.
More about SamA look at the work
Behind the cupboard door.



Something urgent?
Water leaking? Heating gone?
Call Sam with your location and what’s happened. He’ll confirm the next available visit on the phone.
“Sam installed a new hot water cylinder in our home as well as completing some other plumbing work. Very pleased with the new hot water cylinder installation which was completed to a very high standard. I would highly recommend Sam for any plumbing or central heating work.”
“Had my boiler recently serviced by Sam, and he was spot on. Friendly, professional, and actually took the time to explain what he was doing. He made sure everything was running perfectly before he left and kept the place spotless. Definitely knows his stuff—would highly recommend!”
“We have no hesitation to recommend Sam. We have called upon his services over a number of years to install a new boiler and radiators and for smaller bathroom issues. He is punctual, thorough and can be relied upon to do a good job.”
“Sam came over to carry out a boiler service and to solve the mystery of our radiators not getting up to temperature. Friendly, professional and very good at explaining what he was doing, and the heating is working perfectly now. Definitely recommend him!”
“Sam was lovely and really helpful. Sorted out our leak really promptly and efficiently. Would definitely recommend and will be using for any future problems!!”
“Professional, careful job. Fair price. Happy to recommend Sam for plumbing needs and service/ safety checks”
“Sam came and fitted us our new boiler in June last year, we wanted it also moved from the cupboard up to the loft, and I couldn't fault his work, he is friendly and professional, he also removed a radiator for us and we have just had him back to give the boiler it's annual service. I would recommend him to anyone. Thank you”
“Great communication, arrived at the specified time, completed the work to a high standard, and was clean, tidy and professional.”
“Contacted Sam by email. Responded very promptly and arranged to do service the boiler. Communication was excellent - I was kept fully informed. Cost was very reasonable. He was very polite and explained things in layman's terms. Will definitely use again.”
“I have been using his service for years, he has always been very professional and has explained everything very well. Even when the boiler had some issues he was quick to respond and come to fix it.”
“Fair quote for the job, very fast and professional.”
“Sam worked efficiently and cleanly. He arrived on time, protected the area around his workspace, and did a great job at a very fair price. Sam also services our boiler annually, and has always provided an excellent and professional service.”
“Sam installed a new hot water cylinder in our home as well as completing some other plumbing work. Very pleased with the new hot water cylinder installation which was completed to a very high standard. I would highly recommend Sam for any plumbing or central heating work.”
“Had my boiler recently serviced by Sam, and he was spot on. Friendly, professional, and actually took the time to explain what he was doing. He made sure everything was running perfectly before he left and kept the place spotless. Definitely knows his stuff—would highly recommend!”
“We have no hesitation to recommend Sam. We have called upon his services over a number of years to install a new boiler and radiators and for smaller bathroom issues. He is punctual, thorough and can be relied upon to do a good job.”
“Sam came over to carry out a boiler service and to solve the mystery of our radiators not getting up to temperature. Friendly, professional and very good at explaining what he was doing, and the heating is working perfectly now. Definitely recommend him!”
“Sam was lovely and really helpful. Sorted out our leak really promptly and efficiently. Would definitely recommend and will be using for any future problems!!”
“Professional, careful job. Fair price. Happy to recommend Sam for plumbing needs and service/ safety checks”
“Sam came and fitted us our new boiler in June last year, we wanted it also moved from the cupboard up to the loft, and I couldn't fault his work, he is friendly and professional, he also removed a radiator for us and we have just had him back to give the boiler it's annual service. I would recommend him to anyone. Thank you”
“Great communication, arrived at the specified time, completed the work to a high standard, and was clean, tidy and professional.”
“Contacted Sam by email. Responded very promptly and arranged to do service the boiler. Communication was excellent - I was kept fully informed. Cost was very reasonable. He was very polite and explained things in layman's terms. Will definitely use again.”
“I have been using his service for years, he has always been very professional and has explained everything very well. Even when the boiler had some issues he was quick to respond and come to fix it.”
“Fair quote for the job, very fast and professional.”
“Sam worked efficiently and cleanly. He arrived on time, protected the area around his workspace, and did a great job at a very fair price. Sam also services our boiler annually, and has always provided an excellent and professional service.”
“Sam installed a new hot water cylinder in our home as well as completing some other plumbing work. Very pleased with the new hot water cylinder installation which was completed to a very high standard. I would highly recommend Sam for any plumbing or central heating work.”
“Had my boiler recently serviced by Sam, and he was spot on. Friendly, professional, and actually took the time to explain what he was doing. He made sure everything was running perfectly before he left and kept the place spotless. Definitely knows his stuff—would highly recommend!”
“We have no hesitation to recommend Sam. We have called upon his services over a number of years to install a new boiler and radiators and for smaller bathroom issues. He is punctual, thorough and can be relied upon to do a good job.”
“Sam came over to carry out a boiler service and to solve the mystery of our radiators not getting up to temperature. Friendly, professional and very good at explaining what he was doing, and the heating is working perfectly now. Definitely recommend him!”
“Sam was lovely and really helpful. Sorted out our leak really promptly and efficiently. Would definitely recommend and will be using for any future problems!!”
“Professional, careful job. Fair price. Happy to recommend Sam for plumbing needs and service/ safety checks”
“Sam came and fitted us our new boiler in June last year, we wanted it also moved from the cupboard up to the loft, and I couldn't fault his work, he is friendly and professional, he also removed a radiator for us and we have just had him back to give the boiler it's annual service. I would recommend him to anyone. Thank you”
“Great communication, arrived at the specified time, completed the work to a high standard, and was clean, tidy and professional.”
“Contacted Sam by email. Responded very promptly and arranged to do service the boiler. Communication was excellent - I was kept fully informed. Cost was very reasonable. He was very polite and explained things in layman's terms. Will definitely use again.”
“I have been using his service for years, he has always been very professional and has explained everything very well. Even when the boiler had some issues he was quick to respond and come to fix it.”
“Fair quote for the job, very fast and professional.”
“Sam worked efficiently and cleanly. He arrived on time, protected the area around his workspace, and did a great job at a very fair price. Sam also services our boiler annually, and has always provided an excellent and professional service.”
Let’s get it sorted
Tell Sam what the house is doing.
A boiler model, a photo, a description of the leak. Send what you have, along with your postcode, and Sam can take it from there.
07912 867905Send the job detailsWorking across West Sussex & Surrey
